Established in November 2022 through the merger of capabilities and experiences in the Contact Center domain from various member companies of Sovico Group.
Excellence Center Contact Center
Galaxy Connect Introduction
Galaxy Connect is the strategic and leading enterprise of Sovico Group in providing comprehensive solutions, technologies, and services in the Contact Center industry.
Unique value of
Galaxy Connect
Galaxy Connect is committed to delivering products and services that meet the latest technological standards, supported by a dedicated and highly skilled team.
Business
Solutions
Quality
Personnel
Operational
Organization
Leading
Technology
We take pride in collaborating with a diverse team of companies across various industries, providing us with a rich and diverse pool of experiences.
We have top-notch solutions for Contact Center
180+
Nationwide staff
3+
Technology Partners
20+
Completed projects
100%
Satisfied customers
Ecosystem of
Products & Services
On the journey of Contact Center development, we not only seek top-notch products but also challenge ourselves to deliver the finest services to our customers.
Call and Contact
Center System
Modern solution for call management and customer interaction, optimizing performance and driving business growth.
Smart
Technology
The combination of innovation and performance, simplifying tasks and creating a smart, efficient user experience.
Recruitment and Training Services
Support in building a strong and motivated workforce, from talent acquisition to quality training programs.
Related BPO
Services
Effectively streamline business processes, enabling businesses to focus on core personnel and sustainable development.
Over 100 customers
Satisfied and Trusted
Elena Cruise
CEO at GCR Co.ltd, Australia
I can’t believe the efficiency of Galaxy Connect’s Contact Center service. Calls are handled quickly, and the staff is very understanding and enthusiastic. This truly enhances the value of our products and services.
Tanaka Hiro
CEO at The Nippon One, Japan
Unbelievable impressions from Galaxy Connect’s Call Center Support service. Every call is handled swiftly, and the staff is truly professional and enthusiastic. This sets the foundation for an outstanding service experience, enhancing the value of our product.
Rich Hanzelot
CTO at NextTech Co.ltd, France
Galaxy Connect’s Call Center Support service truly amazes us with its efficiency and professionalism. Each call is handled flexibly, and the staff communicates with great understanding and attentiveness.
Thais Batistelia
CEO at Rich Bank, UK
alaxy Connect truly knows how to create an impressive customer experience. Their Contact Center service is not just customer support but also a strategic partner. I genuinely appreciate the professionalism and dedication of their team.
Lucas Dubois
COO at SFast Delivery Co.ltd, US
Galaxy Connect’s Contact Center service is truly excellent! The support staff is always prompt and professional. They efficiently resolve my issues with a positive attitude. Very pleased with my experience!
Latest Updates from
Galaxy Connect
🎉 Active Day 2023 – We Are Stronger Together: Result Announcement 🎉
🎉 Active Day 2023 – We Are Stronger Together: Result Announcement 🎉 💪 On November 30, the Galaxy Family gathered at Active Day 2023 – We Are Stronger Together to...
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Galaxy Connect’s HD Bank project is officially active
The first calls were received when the HD Bank project officially operated after nearly a month of implementing the first training class. Having overcome many challenges, the project’s ‘founding’ members...
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Morning coffee with the CEO ☕
Can’t wait for thrilling year-end activities at Galaxy! It has become a tradition that every Tuesday morning, Galaxy employees not only get the chance to hear from the CEO but...
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